Edixa Support
We're here to help.
Email us at support@edixa.app and we'll get back to you. Please include your device model and iOS version, and a short description of what happened.
Common questions
- An edit failed or timed out. AI edits take 15–30s and need a network connection. Try again on a stronger connection; if it persists, email us.
- Managing your subscription. Open the iOS Settings app → tap your name → Subscriptions, or go to Profile → Manage subscription inside Edixa.
- Restoring a purchase. Profile → Restore purchases (uses your Apple ID).
- Deleting your data. Profile → Delete my photos & data removes every edit stored on your device.
- Photos & privacy. Photos are processed only to create your edit and are not used to train models. See our Privacy Policy.